FCC on April 911 outage
PORTLAND, Ore. (KOIN 6) unacceptable. are the words the FCC used in a new report detailing what went wrong when callers in seven states including Washington were left without 911 service in April.
The report said the incident and the flaws it revealed could have been prevented, but weren most troubling, the FCC report said, the outage wasn an isolated incident or act of nature. was what they called a day outage and said those are on the rise because of the interaction of new and old technology systems that is putting the public safety at risk.
replica ray bans barely affected some states South Carolina had one county outage, Florida had two all of Washington state was left listening to busy signals when 911 was called.
About 7 million people were affected, the report said, and the blame was laid on a Colorado company called Intrado.
Intrado is supposed to rerouted calls to the correct 911 center. But on April 9, a
cheap ray bans preventable coding error in their equipment caused the multi state outage.
In a statement sent to KOIN 6 News, Intrado senior director of corporate communications, Ray Wendell, said, respect the Commission’s interest in this important issue, and we need to evaluate the findings and recommendations in detail before we can comment."
Another issue Intrado will have to address is why the outage lasted six hours in some spots. The FCC report said it was caused by
fake ray bans deficiencies in Intrado alarm processes and poor communications with parties it provides 911 service.
Call centers couldn answer more than 6500 calls when the software glitch kicked in.
The FCC said what happened raises larger concerns about the reliability of VOIP networks, and they continuing to look at emerging technology to safeguard against glitches.
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